FREE SHIPPING for all orders!

Shipping Policy (Europe)

All of our items are FREE SHIPPING in normal cases (within the contiguous United States). You can get the items with no shipping cost.

Shipping time & delivery time

Shipping Costs
 Standard shipping is free of charge for deliveries within Europe under normal circumstances.

Shipping & Delivery Time
 Orders are typically processed and dispatched within 24 to 48 business hours after payment confirmation.

Shipments within Europe are primarily dispatched from our EU hub in Germany. Depending on the product model and availability, certain items may be shipped from our warehouse in China.

  • EU Warehouse: Estimated delivery time is approximately 7 to 15 business days.
  • China Warehouse: Estimated delivery time is approximately 30 to 45 business days.
  • Final transit times are subject to confirmation upon order placement

Please note that unforeseen circumstances such as extreme weather conditions, supply chain disruptions, or stock shortages may result in delays. In such cases, customers will be informed accordingly.

Additional Shipping Options
 To enhance your shopping experience, we may offer alternative shipping methods at an additional cost. Any applicable charges will be clearly communicated before order confirmation.

Tracking Information
 Once your order is shipped, you will receive an email with tracking details. Alternatively, you may track your order via our Track Your Order page. For further assistance, please contact us at info@afidano.eu.

Please note:

  1. Tracking is not available while the order is still being processed.
  2. Tracking updates may take up to 48 hours after shipment.

Damaged Shipments & Defective Items
Upon receiving your order, please inspect the package and its contents carefully. If you notice any damage or defects, follow these steps:

  1. Take clear photographs of the damaged or defective item.
  2. Contact us immediately at info@afidano.eu, attaching the images.
  3. Our team will assess the issue and provide a resolution as soon as possible.
  4. Please retain all original packaging materials, as these may be required for returns or exchanges.

Order Modifications & Cancellations
 If you wish to change or cancel your order, please check whether it has already been processed. Once an item has left our warehouse, modifications and cancellations are no longer possible.

Order Processing & Holidays
 Orders are processed from Monday to Friday (excluding public holidays). Orders placed after the daily cutoff time will be processed on the next business day. Deliveries are not made on Sundays or public holidays.

For any further inquiries, please contact us at info@afidano.eu.